Dear Larissa,
We want to express our sincere gratitude for taking the time to share your feedback regarding your recent experience with our service. We deeply apologize for any inconvenience caused and are committed to addressing any concerns you may have.
As per our records your Order #4118 was successfully delivered to you on 2023-03-29 at 15:29 by our courier partner UPS.
If you're still facing any issues with the delivery of your order please reach out to us at info@decorlane.com so we are able to assist you better with your concern and provide you with a resolution.
Once again, we thank you for sharing your feedback and for giving us the opportunity to improve our service. We look forward to hearing back from you.
Best regards,
Customer Care
Team Decor Lane